Complaint to Amazon – Loss of Sales to almost Zero
Poor service received from Amazon over the past six to eight months.
It would appear that each and every month Amazon change
something on the product page for my book ‘Sailing Solo Alone’. And each and
every change results in loss of sales for my E-book.
The changes involve: Removing good review; Removing Like
Ticks; Leaving Poor (slanderous/Advertising) Reviews; Selling Paper back and
promptly labelling it ‘Unavailable’; Removing the book from sale due to Formatting
problems; Reducing the number of pages from 184 to 74 (estimated); Lending Not
Allowed; Allowing the Paperback version to be displayed before the E-book
version. And these are only the things I know about…
Estimated loss of book sale = 2920 (pa)
Estimated loss of earnings to Author = £3850 (pa)
Estimated loss of earnings to Amazon = £2050 (pa)
The whole thing is a complete and utter disgrace and made
worse as there is no course of redress for these detrimental actions taken by
Amazon.